Maintenance instructions (1)
Mirror cleaning tips
Use window cleaner first if you have dirt or splashes on your mirror. If this does not help, use a razor blade
or "Svinto" steel wool. (NB: steel wool only, not Scotch Brite or similar). The glass will not be scratched by either
a razor blade or steel wool.
Cleaning tips for painted surfaces
Clean with a mild, household detergent. NEVER use scouring cream or powder, steel wool or
similar products containing abrasives or ammonia.
Cleaning tips for varnished wood surfaces
Veneer and solid wood surfaces are porous to a certain degree. Use water sparingly when cleaning. Use a
damp cloth and dry off with a well-wrung cloth. The same detergents used for painted surfaces are recommended. Never
use thinners to remove spots.
Cleaning tips for laminated and melamine surfaces
Clean with a mild, household detergent as recommended for painted and varnished surfaces.
Substances that can cause miscolouring or corrosion damage (iodine, hydrogen peroxide, ink, mineral acids etc.), should
Cleaning tips for drawers and interior fittings
After cleaning with a suitable synthetic cleaning product, wipe off with a damp cloth to avoid static electricity.
Crystal oil, acetone and similar substances should not be used, as they can damage plastic parts.
Cleaning tips for oiled surfaces
Oiled surfaces must not be maintained with oil. Clean with a damp cloth (with a little detergent added if necessary),
Cleaning tips for profiles and tracks
Wipe profiles and the front with a damp cloth when necessary. Vacuum floor track regularly for
Wall hang and wallbands (6)
Ordering and delivery (5)
Your sliding doors will be delivered by DSV, the hauliers, who will contact you by phone prior to delivery to inform you of the date. Deliveries are always made during daytime. It is important that you are home to receive delivery and can help if the driver asks for it. It's important to us that you are satisfied with your delivery. We therefore ask you to help check for any transport damage, and to be extra aware of the following when the doors are delivered.
Do not sign the delivery note/proof of delivery without checking the following:
- Check carefully that you have received all the items listed on the delivery note.
- Check that the packaging is undamaged. If you find that the packaging or anything else is damaged, make a note on the delivery note when signing for the goods (there is a special line for this purpose where you write your name).
- If possible, open the packaging and check that the sliding doors are undamaged while the driver is present. It is particularly important that you check glass and mirror doors and the tracks in the tube if over 2 metres long.
- We recommend taking photos of any damage you find.
Examine the goods immediately! Transport damage must be reported within 24 hours by email firstname.lastname@example.org, or text to 070-508 63 66. If you find any further damage after the driver has left (i.e. hidden damage), please save the packaging (even if it's damaged). You should then report the damage to our Customer Service without delay.
If returning damaged goods, you will be given a return number and delivery note from us. Photographic evidence that can be required for transport damage should be sent by email to email@example.com. NB: In the event of a problem after you have agreed a delivery date with DSV, notify them immediately on 0495-27582. Failure to do so will incur an extra delivery charge.
If you have any questions or are in doubt about anything, please contact Customer Service by phone or email We hope you will be delighted with your new sliding doors, and want to congratulate you!
Other details (2)
Products and services (5)
Adapting size (6)
- Closet rods
- Wire shelves
- Wire shelf baskets
- Top tracks
- Hang standards
Loads and weights (5)